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What should I do after checking in?How do I cancel my check-in?How long before a flight should I be at the airport?Is mobile check-in available for my flight?How do I check in for my flight?I have purchased the Check-in service. How does it work?Can I change my seat(s) after check-in?Can I add extra services to my booking after checking in?How many times do I need to check in for a trip?What should I do if I can’t check in online?Can I change or cancel my booking after checking in?What should I do if I lose my boarding pass?How will I know about a flight schedule change?The airline has changed my flight; whom should I contact?My flight has been changed/canceled; what are my options?How do I use my travel voucher/open ticket?What is the difference between hand baggage and checked baggage?What items are not allowed in checked baggage?What items are not allowed in hand baggage?Can I carry liquids in my hand baggage?What is the size and weight limit for checked baggage?Is there a size and weight limit for hand baggage?Can I bring special items and sports equipment on a plane?How do I add extra baggage to my booking?Do I need to recheck my baggage on a connecting flight?What should I do if my baggage goes missing?Do I get compensation if my baggage is delayed?How do I file a claim for damaged baggage?How does Self-Transfer work on a flight?What should I do if I put the wrong name on my flight ticket?Can I get a full refund if I cancel my flight?How long do refund requests take to complete?How do I cancel my flight ticket?How can I rebook my flight ticket?Can I change my destination after booking a flight?Can I cancel and rebook the same flight at a lower price?What is the cost of rebooking a flight?If something happens on my trip and I have taken out travel insurance, who should I contact?What payment methods are accepted at GotogateWhat currencies are accepted at GotogateDoes it cost more to pay by card?Why are you asking for my residential address?My account was charged for a failed booking. When will I get my money back?Why was I charged in a different currency than the one linked to my card?Why did the cost of my flight increase?Why is my card being declined?I get an error message when I try to pay; what should I do?What should I do if I'm charged twice for my booking?Where do I find my invoice?Why is online payment not working for me?Can I request that my refund be sent to a different bank account?Why haven’t I received my refund yet?Why is my voucher not working?What if I don’t receive a booking confirmation email after being charged?How many passengers can I include in a single booking?Can I book a flight a few hours before departure?Can I book a flight for my unborn baby?How do I book a ticket for an infant?How do I buy a ticket for an unaccompanied minor?Can I book a flight if I am under 18 years old?Can I add another passenger to my flight after booking?Can my dog or cat travel with me on the plane?How do I change my email address?How do I add special assistance to my booking?Can I fly while pregnant?Why is the flight I was trying to book no longer available?Do airlines offer discounts for children and infants?Do children also require travel documents?How do I reserve a baby bassinet?Why haven't I received my confirmation email yet?How do I get a frequent flyer number?Do I need a visa to travel?What is a flight technical stop?Will I receive my ticket immediately after booking?How can I find my order and booking numbers?What's a Self-Transfer Trip and How Does It Affect My Baggage?Will checking in my carry-on baggage affect my self-transfer flight?How do I recheck my baggage and what do I need to know about my self-transfer flight?Can I speed up my baggage rechecking process?What happens if my baggage doesn’t arrive in time or gets lost before my next flight?Can I carry liquids in my hand baggage?Can I leave the airport during a self-transfer? How does this impact my baggage?Do I need to check in again even if I travel with a short self-transfer connection?Are there specific airlines or regions with stricter baggage rules for self-transfer trips?What is a Minimum Connection Time, and is it the same for all airports?How can I find help with my self-transfer flight?How much time should I allow between flights on a self-transfer trip to handle my baggage? What if my next flight departs from a different airport?Are there any particular rules for special baggage such as oversize or fragile items, musical and sport equipment when traveling on a self-transfer trip?What are some useful tips for packing light to avoid delays or issues?Are there any services to help with my self-transfer flight?Can I travel with my pet on a self-transfer flight?Can I always add a checked bag to my self-transfer trip?What documents and baggage tags should I have for a smooth self-transfer flight?How does your Cancellation Protection work?What does the Flexible Ticket Service mean? Do you need help with your rebooking?What should I do if I have questions about accommodation or car rental?

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